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Phase 1 · 2021

Ficha Uchigoes digital.

On 10 May 2021 we launched Ficha Uchi online with Thellesi Trust. Seven weeks, three posts a day, one goal: make the Data Protection Act make sense to everyday Kenyans.

Eric giving two thumbs up

When

10 May to 27 June 2021

Where

Online, Kenya wide

Format

Facebook, Instagram, X, LinkedIn, WhatsApp

Partner

Thellesi Trust

By the numbers

Phase 1 at a glance

The numbers from the final report.

7M+

people reached

55M+

impressions

264

posts published

88

original artworks

What we did

Three ways we showed up

Citizen Digital story on the Ficha Uchi launch, May 2021
Activity 1

A national launch

Nairobi

Open Institute CEO Al Kags launched the campaign on 10 May 2021, days after public participation on the Data Protection Regulations. Citizen Digital and Soko Directory carried the story.

Ficha Uchi poster: Naked truth
Activity 2

Three posts a day

Facebook, Instagram, X, LinkedIn

264 posts and 88 original artworks, Monday to Friday, written the way people actually talk. X did the heavy lifting with nearly 7 million people reached.

WhatsApp replies to Ficha Uchi posts
Activity 3

Conversations in the DMs

WhatsApp Status

People replied with their own stories: passwords saved in the browser, Bluetooth left on, loan apps calling their contacts. Many said the same thing: now I know.

What people told us

In their words

“We need to meet them where they are.”
Al Kags, CEO, Open Institute, at the 2021 launch
“Wueh, I can relate to this juu actually all my passwords ziko saved. But nitawacha ku save.”

I can relate. All my passwords are saved, but I will stop saving them.

WhatsApp reply, 2021
“Thanks for this, now I know.”
WhatsApp reply, 2021

What we learned

Three things
that stuck.

Eric with hands on his cheeks, shocked
1

Data means bundles

Most people could not define data beyond internet bundles, and did not know laws protect them from data breaches.

2

Online alone is not enough

Impressions dropped as the weeks went by. Data protection is complex and needs conversations on the ground too.

3

Nobody knew the regulator

People had not heard of the Office of the Data Protection Commissioner or who leads it. That shaped every phase after.

The full report

Get the Phase 1 report

Every number, every county and every recommendation in one PDF. Free to download and share.

Download PDF PDF, 1.5 MB
Mudata pointing to the side